Privacy Policy
Da Vinci Home LLC
Operating as:
Da Vinci Unleashed aka The Vacation D0g
Da Vinci Recovery Home
Effective Date: 03/2025
This Privacy Policy applies to all websites, services, programs, and communications operated by Da Vinci Home LLC, including but not limited to:
https://davincihomellc.com
https://davinciunleashed.com
https://thevacationdog.com
https://davincirecovery.com
As well as any Da Vinci Unleashed web properties and any Da Vinci Recovery Home web properties.
Da Vinci Home LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect personal information when you interact with our websites or enroll in our services. This information may include your full name, email address, phone number, mailing address, billing and payment information, emergency contact information when applicable, and any information submitted through contact or enrollment forms. We may also collect technical information such as IP address and browser data for security and operational purposes. We collect only the information necessary to provide services, process payments, ensure safety, and communicate with you.
How We Use Your Information
We use your information to provide and manage services, process enrollments and recurring membership payments, communicate scheduling updates and account notices, send billing reminders, respond to inquiries, maintain safety standards, and improve website functionality. We do not sell or rent your personal information.
SMS and Text Messaging Policy
By providing your phone number to Da Vinci Home LLC, Da Vinci Unleashed, or Da Vinci Recovery Home, you consent to receive text messages related to membership enrollment, scheduling and appointment reminders, account notifications, billing updates, service-related communications, and promotional messages if you have opted in. Message frequency may vary. Message and data rates may apply based on your mobile carrier plan. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly. Consent to receive text messages is not a condition of purchase. We do not share or sell phone numbers to third parties for marketing purposes.
Membership and Payment Terms
Certain services offered by Da Vinci Unleashed and other programs operated by Da Vinci Home LLC may require recurring membership payments. By providing payment information, you authorize Da Vinci Home LLC to charge your selected payment method for recurring fees according to the membership plan selected. Memberships may be billed monthly or annually depending on the agreement. If a payment fails, we may retry the charge, suspend services, or request updated payment information. Cancellation terms are governed by the signed membership or service agreement and required notice periods must be followed. Unless otherwise stated in writing, membership and program fees are non-refundable. We reserve the right to modify pricing with advance notice.
Residential Recovery Services Notice
Participants in Da Vinci Recovery Home programs may be required to provide additional personal information necessary for program administration, safety, and compliance with applicable laws. Information may be disclosed when legally required or when necessary to protect participant safety, comply with regulatory requirements, or respond to emergency situations.
Cookies
Our websites may use cookies to improve user experience and website functionality. If you leave a comment, you may opt in to saving your name and email in cookies for convenience. These cookies may remain for up to one year. Login-related cookies may also be used where applicable and are removed upon logout or expiration.
Embedded Content
Pages on our websites may include embedded content such as videos, images, or articles. Embedded content behaves as if you visited the originating website directly. Third-party websites may collect data about you, use cookies, or track interactions. We are not responsible for the privacy practices of third-party websites.
Data Sharing
We may share necessary information with payment processors, website hosting providers, scheduling or membership software platforms, SMS communication providers, and legal or regulatory authorities when required. We do not sell personal data.
Data Retention
We retain personal information only as long as necessary to provide services, maintain business records, and comply with legal obligations. You may request deletion of your personal information, subject to legal and administrative requirements.
Online Payments and Purchases
Da Vinci Home LLC may accept payments for services, materials, or deposits through online payment platforms, electronic invoices, or other secure payment methods. When payments are made online, they are processed through trusted third-party payment processors that use industry-standard security practices to protect your financial information.
Da Vinci Home LLC does not store full credit card or payment details on our website servers.
Refunds and Online Payment Disputes
Payments made for services, deposits, or materials may be subject to the terms outlined in our refund and cancellation policy. In most cases, deposits and payments made toward scheduled work, labor, or custom-ordered materials are non-refundable once work has begun or materials have been purchased.
If an online payment is made in error or a billing issue occurs, customers should contact Da Vinci Home LLC directly so the matter can be reviewed and resolved. Refund requests or disputes will be evaluated on a case-by-case basis.
Your Rights
You may request access to the personal data we hold about you, request correction of inaccurate information, or request deletion of your data where legally permitted. Requests may be submitted by contacting us at the email address listed on our website.
Security
We implement reasonable administrative and technical safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be reflected by updating the effective date at the top of this page.